What Does VA Desert Pacific Federal Credit Union Do With Your Personal Information?
Rev. Date 10/2025
| Why this notice Matters to You |
At VA Desert Pacific Federal Credit Union (“we,” “us,” or “our”), protecting your personal information is our priority. Federal law requires us to inform you about how we collect, share, and safeguard your information. We also strive to go beyond what’s required—transparently describing how we use and protect your data.
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| What Information We Collect |
We collect information that varies depending on your relationship with us. This may include:
We continue to protect your information even after you’re no longer our customer. |
| How We Collect Your Information |
We may collect your information when you:
We also receive information from trusted third-party sources such as credit bureaus and affiliates. |
| We Can Share Your Personal Information for... | Do We Share? | Can You Limit? |
|---|---|---|
| Everyday business purposes (e.g. processing transactions, legal compliance, credit reporting) | Yes | No |
| Marketing our products and services to you | Yes | Yes |
| Joint marketing with other financial companies | Yes | Yes |
| Affiliate use for everyday business purposes | No | We Do Not Share |
| Affiliate use for creditworthiness | No | We Do Not Share |
| Affiliate marketing of their own products | No | We Do Not Share |
| What We Do | |
|---|---|
| How does VA Desert Pacific Federal Credit Union protect my information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include encryption, multi-factor authentication, secure data centers, continuous monitoring, and regular employee training. We restrict access to your information to only those employees who need it to provide services to you. |
| How does VA Desert Pacific Federal Credit Union collect my information? |
We may collect your information when you:
We also receive information from trusted third-party sources such as credit bureaus and affiliates.
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| Why can't I limit all sharing? |
Federal law generally does not allow you to limit sharing for:
However, if state laws provide additional rights, they may apply. If you have questions or wish to exercise any available rights, please contact us. |
| Definitions | |
|---|---|
| Affiliates | Companies related by common ownership or control. They can be financial and non-financial companies. VA Desert Pacific Federal Credit Union does not share with affiliates. |
| Non‑Affiliates | Companies not related by common ownership or control. They can be financial and non-financial companies. VA Desert Pacific Federal Credit Union does not share with non-affiliates. |
| Joint Marketing | A formal agreement between non-affiliated financial companies that together market financial products or services to you. VA Desert Pacific Federal Credit Union does not jointly market. |
| Other Important Information | |
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When you use our online or mobile services, we may collect information such as device identifiers, IP addresses, and usage data to improve security and member experience. We do not sell personal information.
In accordance with California law, VA Desert Pacific Federal Credit Union will not share information we collect about California residents with companies outside of VA Desert Pacific Federal Credit Union, except as permitted by law, such as legal processes or as required to service your account. We will limit sharing within our company to the extent required by applicable California law.
Members with disabilities may request this notice in an alternative format by contacting us.
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