You and your family may be worried about the coronavirus disease (COVID-19), but the leadership at VA Desert Pacific FCU want you to know we are here for you as we always have been. Your deposits are safe and insured. We’re not going anywhere, because at its core, our credit union is not a building or a business, it’s people unified for a common goal.
 
Your money is safe and insured
 
There are a lot of things to worry about these days, but the safety of your money in your credit union isn’t one of them.  Your money is safe, and your accounts are fully insured by the National Credit Union Share Insurance Fund (NCUSIF) up to $250,000.  There is no risk to keeping money in your account, but there are countless risks to holding cash.     
 
COVID-19 has cancelled, postponed, and slowed down much of American life, but the nation’s financial system operations are still strong. You can meet nearly all of your financial needs without leaving your home. If you do not have it on your mobile phone, now is a good time to download our app or sign up for online access. You can transfer and deposit money, and pay bills through your debit card, credit card, or electronic transfer.
 
Watch out for scam emails and texts, too
 
Phishing schemes, in which a scammer sends an email or text meant to trick you into handing over your personal info, have gotten pretty sophisticated in recent years, and can even include elements like official imagery or email addresses that look similar to email addresses used by official businesses. Likewise, phone calls and texts from scammers pretending to be official businesses may include information like your name or phone number to try to convince you that they’re real.

To spot COVID-19 email and text scams, look for generic greetings (like “Hello, Sir/Madame”), requests for confirmation of personal information, or emails related to updating your billing details to judge whether or not an email from a company is legitimate. If a message’s language seems urgent, as though it’s attempting to pressure you into giving up your information to avert some sort of data disaster, it could very well be fake. If you receive a suspicious email from a particular company or even a friend or your employer, contact them separately via phone to verify the message before replying or otherwise acting on it.

Remember, the credit union will never ask you for online passwords or PINs.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
If you’ve been impacted by this pandemic, our staff is dedicated to working with and helping you through these uncertain times. Now, more than ever, we are here to support our members. Contact us today.
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